AXOLIFT WARRANTY CLAIM FORM
MAKING A CLAIM:
The customer must notify, Axolift (Gromet S.r.l) of any potential warranty claim providing a detailed description of the happened and attaching some detailed pictures of the damaged parts so Gromet S.r.l can undertake a thorough study of the issue. Axolift (Gromet S.r.l) will provide the customer with a unique Warranty Reference Number (WRN).
The customer must complete and return to Axolift (Gromet S.r.l) a Warranty Claim Form before any replacement parts are delivered to the customer. Complete the bottom form at Axolift website.
Once Axolift (Gromet S.r.l) is satisfied that the warranty claim meets the warranty criteria they will arrange to deliver the replacement part(s) to the customer on a free of charge basis.
All defective part(s) replaced by the customer as part of a warranty claim should be kept at their premises for a minimum period of 90 days, so that if required, Axolift (Gromet S.r.l) can undertake an inspection of the part(s) or request that the defective part(s) is returned to Axolift (Gromet S.r.l) for further investigation.